Growing deposits is the top priority for most credit unions and banks this year. In fact, many are offering attractive incentives, such as high-interest checking products, fee waivers and even hard cash to open an account.
Digital Friction refers to the unnecessary effort customers face when trying to interact online with a financial institution, including via mobile devices. Resistance opening an account or applying for a loan...
Growing deposits was the one topic that every single banker brought up in our booth at ICBA Live recently. Fraud, customer retention and staff productivity also came up, but it always went back to deposit growth. What struck me the most was the sense of urgency around it. So I…