Updated: October 12, 2021

These Terms of Use (“Terms” or “Agreement”) are an agreement between you and ATTUNE, Inc., a Delaware corporation (“ATTUNE,” “we,” “us,” or “our”). As used in these Terms, the terms “you” and “your” refer to the individuals and companies that use any part of the ATTUNE Platform.

By using this website and other websites owned by ATTUNE or its affiliates (the “Sites”), any software applications provided by ATTUNE (the “Applications”), or any services provided by ATTUNE through the Sites or Applications (the “Services”, which collectively, with the Sites and Applications are referred to in these Terms as the “ATTUNE Platform”), you agree to read, comply with, and be legally bound by: (a) these Terms; (b) ATTUNE’s Privacy Policy (available at https://getattune.com/privacy-policy/); (c) the terms and conditions set forth in a Subscription Agreement (as herein defined), to the extent applicable; and (d) any terms imposed by our third party vendors, service providers and other business partners with respect to the features and functionalities of the ATTUNE Platform (the “Third-Party Terms”). If you do not agree to the Terms, our Privacy Policy, the Subscription Agreement (if applicable), or the Third-Party Terms, you may not use the Sites or any other ATTUNE Services. Except as otherwise stated in these Terms, in the event of any conflict between these Terms, the Privacy Policy, the Subscription Agreement (if applicable), the Third-Party Terms and other information provided by ATTUNE in any manner, these Terms shall control.

THESE TERMS REQUIRE THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN COURT OR JURY TRIALS OR CLASS ACTIONS AND ALSO LIMIT THE REMEDIES AVAILABLE TO YOU IN THE EVENT OF A DISPUTE. CAREFULLY REVIEW THE DISPUTE RESOLUTION SECTION BEFORE YOU AGREE TO THESE TERMS.

I. Acceptance of Terms

ATTUNE is pleased to provide the information available through the ATTUNE Platform conditioned upon your acceptance, without modification by you, of these Terms. These Terms may be updated and modified by us from time to time without notice to you by posting revised Terms on the Sites. Your continued use of the ATTUNE Platform after we publish any change to these Terms, whether or not we send out a notice about the change, means that you have agreed to the updated Terms. You can review the most current version of these Terms at any time by clicking the “Terms of Use” link from any page on the Sites.

II. Applicability of Terms

Portions of the ATTUNE Platform are available to the general public and do not require a password or other mechanism to access such publicly available portions of the ATTUNE Platform (the “Public Information”). If you only access the ATTUNE Platform for purposes of reviewing and accessing the Public Information, these Terms apply to such access and use as applicable.

Other portions of the ATTUNE Platform are only available to individuals that sign up for an account with ATTUNE that enables them to access the password-protected portions of the ATTUNE Platform. If you have created an account, you are deemed a “User”.

Some Users will have access to the ATTUNE Platform subject to a separate services agreement (each, a “Subscription Agreement”) between ATTUNE and: (a) such User; (b) the User’s employer; or (c) another entity with whom the User is affiliated or on whose behalf such User is performing services. Any User whose access to the ATTUNE Platform is subject to a Subscription Agreement is referred to in these terms as a “Subscribing User”. Notwithstanding any provisions to the contrary herein, in the event of any conflict between these Terms and a Subscription Agreement, the terms of the applicable Subscription Agreement will control.

III. User Accounts

To utilize certain parts of the ATTUNE Platform, you will be required to create an account through the ATTUNE Platform. If you create any account, you must provide true, accurate, current, and complete information about you as may be prompted by any registration forms. If any information that you provide ATTUNE changes, you must promptly update the relevant registration information.

By opening an account and becoming a User, you certify to ATTUNE that: (a) you are at least 18 years of age; (b) you have the legal capacity to agree to these Terms as a binding contract; and (c) you are not a person barred from receiving or using any part of the ATTUNE Platform under federal, state, local or other laws.

You acknowledge and agree that ATTUNE may close, suspend, investigate, monitor or limit your access to your account or any other account associated with the ATTUNE Platform, with or without prior notice to you. You acknowledge, understand, and agree that you do not have an expectation of privacy in activities related to the ATTUNE Platform except as described in ATTUNE’s Privacy Policy.

You are prohibited from using a false identity to create an account, creating an account for or on behalf of any other person, or otherwise misrepresenting your identity on the ATTUNE Platform.

You are responsible for maintaining the confidentiality of your passwords. ATTUNE has the right to assume that anyone accessing the ATTUNE Platform using a valid password associated with your account has your authorization to do so. You will be solely responsible for the activities of anyone who accesses the ATTUNE Platform using a valid password associated with your account, even if the individual is not in fact authorized by you. If you have reason to believe that your password has been compromised or used without authorization, you must promptly change it using the functionality provided through the ATTUNE Platform. In addition, we encourage you to exit from your account at the end of each session and notify us if you become aware of any unauthorized use of your password or account.

As a matter of security and privacy, any and all access to your account (if any) will automatically be terminated after sixty (60) days of inactivity with respect to your account. Any information provided by you with respect to your account will be kept by ATTUNE in accordance with its Privacy Policy.

IV. Acceptable Use of the ATTUNE Platform

Your use of the ATTUNE Platform must comply with these Terms and the applicable Third-Party Terms. Without limiting anything in these Terms or the applicable Third-Party Terms, your use of the ATTUNE Platform must comply with the following (“Acceptable Use Restrictions”):

1. You shall not upload to, transmit through, or display via the ATTUNE Platform any content that:
   • is unlawful, fraudulent, threatening, abusive, libelous, defamatory, obscene, or otherwise objectionable (as determined by ATTUNE in its sole discretion), or infringes ATTUNE’s or any third party’s intellectual property or other rights;
   • contains confidential, proprietary, or trade secret information of anyone that you do not have the right to disclose through the ATTUNE Platform;
   • violates the rights of others, including, without limitation, any privacy rights or rights of publicity;
   • impersonates any person or entity or falsely states, or otherwise misrepresents, your affiliation with any person or entity, or uses any fraudulent, misleading, or inaccurate email address or other contact information;
   • violates any applicable laws or regulations;
   • makes any statement, express or implied, that you are endorsed by ATTUNE;
   • harms minors in any way, including, but not limited to, depicting content that violates child pornography laws, child sexual exploitation laws, and laws prohibiting the depiction of minors engaged in sexual conduct;
   • contains any unsolicited promotions, political campaigning, advertising, or solicitations; or
   • in ATTUNE’s sole judgment, is inappropriate or objectionable or which restricts or inhibits any other person from using and enjoying the ATTUNE Platform or which may expose ATTUNE and/or any of its officers, directors, employees, or other Users to any harm or liability of any type.

2. You shall not use the ATTUNE Platform to engage in any of the following activities:
   • accessing, using, or uploading content to, or attempt to access, use, or upload content to another User’s account without permission;
   • violating any federal, state, local, or other laws;
   • violating the Third-Party Terms;
   • transmitting, uploading, or downloading any software or other materials that contain any viruses, worms, trojan horses, defects, time bombs, or other items of a destructive nature;
   • engaging in commercial activity, including, without limitation, commercial use of the ATTUNE Platform, except for the purposes of engaging in the activities for which the ATTUNE Platform was designed; or
   • creating User accounts by automated means or under false, misleading, or fraudulent pretenses.

3. Without limiting the foregoing, you shall not engage in, or attempt to engage in, any of the following:
   • reproducing, copying, displaying, storing, performing, reposting, publishing, transmitting, distributing, selling, offering for sale, licensing, modifying, creating derivative works of, or otherwise using any portion of the Content (as defined herein) offered on the ATTUNE Platform other than for internal business purposes or as provided in the Subscription Agreement (if applicable);
   • reformatting or framing any portion of the ATTUNE Platform that are provided as a website;
   • copying or modifying any code (including, but not limited to, HTML code) used to generate the Content or otherwise make the ATTUNE Platform accessible;
   • using any device, software, or procedure that interferes with, or attempts to interfere with, the normal operation of the ATTUNE Platform;
   • taking any action that imposes, or may impose in ATTUNE’s sole discretion, an unreasonable or disproportionately large load on our IT infrastructure;
   • modifying, adapting, translating, or reverse engineering any portion of the ATTUNE Platform;
   • disrupting or otherwise interfering with the ATTUNE Platform or the networks or servers used by ATTUNE;
   • impersonating any person or entity or misrepresenting your connection or affiliation with a person or entity;
   • collecting or storing, or attempting to collect or store, personal information about other users of the ATTUNE Platformother than as provided in the Subscription Agreement (if applicable); or
   • or engaging in any activity that is illegal under federal, state, local, or other laws.

ATTUNE is providing you with the information and functionality on the ATTUNE Platform. Access to the ATTUNE Platform requires access to the Internet. You are responsible for providing all equipment necessary to establish a connection to the Internet, access to the Internet, and any telephone, wireless or other connection and service fees associated with such access. Using the ATTUNE Platform may allow you to receive Content on your mobile phone or other wireless device. The manner in which that Content is delivered to your phone or device may cause you to incur extra data, text messaging or other charges form your wireless carrier. MESSAGE AND DATA RATES MAY APPLY. You, not ATTUNE, will be solely responsible for any carrier charges associated with your use of the ATTUNE Platform.

Unless otherwise set forth in the Subscription Agreement (if applicable), ATTUNE reserves the right (but not the obligation) to terminate your access to the ATTUNE Platform at any time without notice for any reason whatsoever.

YOU WILL BE RESPONSIBLE FOR ANY COST, EXPENSE, FEE, LIABILITY OF ANY KIND, AND ATTORNEY’S FEES THAT ATTUNE INCURS IF YOU BREAK THE LAW, VIOLATE THE THIRD-PARTY TERMS, MISUSE THE ATTUNE PLATFORM, OR BREACH THESE TERMS. IF YOU BREAK THE LAW, VIOLATE THE THIRD-PARTY TERMS, MISUSE THE ATTUNE PLATFORM, OR BREACH THESE TERMS, IN ADDITION TO, AND CONSISTENT WITH, OTHER INDEMNIFICATION OBLIGATIONS SET FORTH IN THESE TERMS, YOU ACKNOWLEDGE AND AGREE THAT YOU WILL REIMBURSE, INDEMNIFY, AND HOLD HARMLESS ATTUNE AND ITS PAST, PRESENT, AND FUTURE SUBSIDIARIES, PARENTS, AFFILIATED COMPANIES, AND THE EMPLOYEES, DIRECTORS, OFFICERS, INSURERS, AND AGENTS OF ALL AFOREMENTIONED COMPANIES, FROM ANY MONEY DAMAGES, COSTS, EXPENSES, LOSSES, LIABILITIES, AND ATTORNEY’S FEES RESULTING FROM ANY CLAIM, THREAT, DEMAND, SUIT, OR INVESTIGATION BROUGHT BY ANOTHER PERSON, ENTITY, OR GOVERNMENT. Without waiving any of these rights, ATTUNE may, at its sole discretion, defend itself against any such claim, threat, demand, suit, or investigation without your consent. All of your obligations in this Section survive and continue after any termination of these Terms.

ATTUNE will terminate your access to the ATTUNE Platform if, under appropriate circumstances, you are determined to be a repeat infringer of these Terms or otherwise a nuisance to the ATTUNE.

V. Ownership of the ATTUNE Platform

All right title and interest in and to the ATTUNE Platform, including, but not limited to, all of the software and code that comprise and operate the ATTUNE Platform and all of the text, photographs, images, illustrations, graphics, audio, video, audio-video clips, URLs, advertising copy, and other materials provided through the ATTUNE Platform (collectively, the “Content”) are owned by ATTUNE or by third parties who have licensed their content to us. The ATTUNE Platform is protected under trademark, service mark, trade dress, copyright, patent, trade secret, and other intellectual property laws. In addition, the Content of the ATTUNE Platform is a collective work under United States and international copyright laws and treaties, and ATTUNE owns the copyright in the selection, coordination, arrangement, and enhancement of the Content of the ATTUNE Platform.

ATTUNE hereby grants you a limited, revocable license to download and print copies of any portion of the Content of the ATTUNE Platform to which you have properly gained access, but only for (a) if you are an individual accessing the ATTUNE Platform on your own behalf, your own personal, non-commercial use, and (b) if you are accessing the ATTUNE Application on behalf of an entity authorized to use the ATTUNE Platform, the entity’s internal business purposes, and in each case only if you do not remove, modify, or obscure any copyright, trademark, or other proprietary notices from the Content you download or print. The foregoing license is subject to these Terms and does not include the right to use any data mining, robots, or other automatic or manual device, software, program, code, algorithm, or methodology to access, copy, or monitor any portion of the ATTUNE Platform, or in any way reproduce or circumvent the navigational structure or presentation of any part of the ATTUNE Platform, or obtain, or attempt to obtain, any materials or information through any means not purposely made available by to you through the ATTUNE Platform. We reserve the right to take measures to prevent any such activity. This license is revocable at any time without notice and with or without cause. You may not permit others to copy, distribute, perform or display publicly, prepare derivative works based on, broadcast, exploit, or use any part of the Content on the ATTUNE Platform as expressly provided in these Terms. Nothing in these Terms shall be construed as transferring any right, title, or interest in the ATTUNE Platform to you or anyone else, except the limited license to use the ATTUNE Platform on the terms expressly set forth herein.

Notwithstanding the foregoing, and specifically with regard to trademarks, the ATTUNE names and logos (including, but not limited to, those of its affiliates), all product and service names, all graphics, all button icons, and all trademarks, service marks, and logos appearing within the ATTUNE Platform, unless otherwise noted, are trademarks (whether registered or not), service marks, and/or trade dress of ATTUNE and/or those of its affiliates (collectively, the “ATTUNE Marks”). All other trademarks, product names, company names, logos, service marks, and/or trade dress mentioned, displayed, cited, or otherwise indicated within the ATTUNE Platform are the property of their respective owners. You are not authorized to display or use the ATTUNE Marks in any manner without our prior written permission. You are not authorized to display or use trademarks, product names, company names, logos, service marks, and/or trade dress of third parties features within the ATTUNE Platform without the prior written permission of such third parties. The use or misuse of the ATTUNE Marks or other trademarks, product names, company names, logos, service marks, and/or trade dress or any other materials contained therein, except as permitted herein, is expressly prohibited.

VI. User Provided Content

The ATTUNE Platform allows certain sharing of information by Users which may be seen by other Users. Where settings are made available by ATTUNE, ATTUNE will honor the choices Users make about who can see content or information, including any data, information, or material pertaining to a User or any third party, disclosed, provided, or submitted to ATTUNE in connection with the ATTUNE Platform (“User Data”). ATTUNE is not obligated to publish any information or content on the ATTUNE Platform, including any User Data, and may remove it in ATTUNE’s sole discretion, with or without notice.

You shall be solely responsible for the accuracy, quality, integrity, legality, reliability and appropriateness of User Data you provide through the ATTUNE Platform, including through integration between the ATTUNE Platform and any relevant financial accounts through which you provide bank statements, transaction history or relevant tax information (such as Form 1099s). You warrant that you have the right to possess and use all User Data you upload, submit, or otherwise provide through the ATTUNE Platform, including the right to disclose User Data to ATTUNE and use User Data in connection with the ATTUNE Platform. You further represent and warrant that, prior to uploading, submitting, or otherwise providing any User Data through the ATTUNE Platform or otherwise in connection with these Terms that: (a) you have received all required consents or authorizations with respect to such User Data referencing any individual;  and (b) you will use, store, and transfer all User Data in accordance with all laws applicable to you or, if applicable, your business (which may include, but is not limited to, the Gramm-Leach-Bliley Act of 1999 (Public Law 106-102, 113 Stat. 1338) (as amended from time to time, the “GLB Act”) and any state law equivalents of counterparts thereof and all regulations promulgated under any of them).

You are prohibited from disclosing information that you do not have the right to disclose, including the information of any third party, or that would result in the violation of anyone’s intellectual property rights.

As between you and ATTUNE, you own the User Data and any other content and information that you submit or post to the ATTUNE Platform, provided that you grant ATTUNE a worldwide, transferable and sublicensable right to use, copy, modify, distribute, publish, and process, without any further consent, notice and/or compensation to you or others, any User Data and other information and content you provide through the ATTUNE Platform.

If you are a Subscribing User whose employer or another entity has entered into a Subscription Agreement, you acknowledge and agree that the party to the applicable Subscription Agreement with ATTUNE (the “Subscribing Party”) has the right to control your access to the ATTUNE Platform and to receive reports on your use of the ATTUNE Platform. In the event of any dispute between a Subscribing Party and a Subscribing User regarding rights to User Data, ATTUNE shall not be responsible for the resolution thereof, and ATTUNE shall be entitled to follow all reasonable instructions of the Subscribing Party with respect thereto.

You understand and agree that foregoing limited non-exclusive license grants ATTUNE the right to share User Data relating to you with other Users in connection with the ATTUNE Platform, subject to the same limitations set forth above.

ATTUNE has no obligation to store, maintain or provide you a copy of any content or information that you or others provide, except to the extent required by applicable law and as noted in our Privacy Policy. In addition, ATTUNE may delete and remove from the ATTUNE Platform any User Data pertaining to any individual upon the request of such individual. The ATTUNE Platform is not intended as a backup or storage system. You agree to maintain backup copies of all of your User Data and other communications submitted thereto.

You acknowledge and agree that the ATTUNE Platform is used by third parties who may receive and retain certain information about you, including copies of your User Data, even though you have deleted such information from the ATTUNE Platform. ATTUNE is not responsible for the use or retention by such third parties of such information or User Data, and refers you to each such third parties respective privacy policies for the terms and conditions associated therewith.

To the extent you provide ATTUNE with any ideas, suggestions, or other feedback regarding the ATTUNE Platform (“Feedback”), you hereby agree that ATTUNE shall have the full and unencumbered right to use that Feedback (and any intellectual property rights therein) for any commercial or non-commercial purpose.

ATTUNE may include your entity name in listings of its current customers, provide that you retain all right, title and interest in and to all of your logos, promotional graphics and related marketing designs, subject only to ATTUNE’s worldwide, royalty-free, non-exclusive license to use the foregoing and your corporate and/or trade name for purposes of fulfilling its obligations hereunder and marketing ATTUNE’s products and services to third parties.

VII. ATTUNE’s Role

The ATTUNE Platform is an administrative platform only, designed to facilitate the document assembly, communication, and collaboration between Users through mortgage and other loan processes. ATTUNE does not offer or provide loans directly and you acknowledge and agree that ATTUNE is not a broker, agent, or insurer and has no control over the conduct of, or any pricing or other information provided by other Users. You acknowledge and agree that ATTUNE is not a party to any transactions or agreements you enter into related to your use of the ATTUNE Platform.

Without limiting any provision of these Terms, ATTUNE does not (a) guarantee or ensure any loan amount, transaction fees, offer, or availability of any offer between you and other Users of the ATTUNE Platform; (b) collect or process payment or transfer of title or security liens on behalf of Users, or otherwise act as an agent for any party to a loan, real estate or insurance transaction; (c) personally endorse any third party, including, but not limited to, any lender, borrower, real estate agent, or insurance agent; (d) make any guarantee, express or implied, that any information provided through the ATTUNE Platform by a User is accurate; (e) verify the information that Users supply; (f) guarantee  or warrant the performance of any loan products, real estate services or insurance services and/or products provided by Users of the ATTUNE Platform; (g) verify or represent that information provided by Users comply with applicable laws; or (h) control how any User uses another User’s information.

You acknowledge and agree that ATTUNE is a passive conduit for the collaboration amongst Users and has no responsibility for, or any involvement in, any transactions amongst and between Users and other third parties. You further acknowledge and agree that any transaction you enter into with another User will be governed by terms agreed upon between you and such other User. You must determine the value and appropriateness of any transaction you enter into with another User. ATTUNE expressly disclaims any and all liability or responsibility for the success and compliance with applicable laws of any transaction you enter into with another User.

VIII. Service Provider Referrals

In connection with its provision of the Services, ATTUNE may provide you the option to receive service provider referrals, or to otherwise be contacted by certain service providers referred by ATTUNE. Examples of types of service providers include real estate agents and insurance agents. If you opt to receive a referral or be contacted by a referred service provider, you agree (a) that ATTUNE may provide your User Data to such referred service provider and (b) that ATTUNE makes no representations or warranties regarding, and will have no liability whatsoever regarding, the services provided by such service provider. Further, you acknowledge and agree that ATTUNE, where permitted by applicable law, may have a referral agreement with such service providers and that you will have no right in, or interest with respect to, such referral agreements (if any). The terms and conditions of any referral agreement will be strictly between ATTUNE and its applicable service provider.

IX. Additional Privacy Terms

As a User, the collection, use, and sharing of your personal information is subject to ATTUNE’s Privacy Policy, which may be revised from time to time. ATTUNE’s Privacy Policy is available at https://getattune.com/privacy-policy/.

ATTUNE’s Privacy Policy may be updated and modified by us from time to time without notice to you by posting a revised Privacy Policy on the ATTUNE Platform. Your continued use of the ATTUNE Platform after we publish any change, whether or not we send out a notice about the change, means that you have agreed to the updated Privacy Policy.

X. Third Party Websites and Advertising

The ATTUNE Platform may contain links to, integrate with, and/or provide functionalities that permit connection to websites and services that are owned or controlled by third parties. ATTUNE has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party website or service and you expressly agree that ATTUNE does not need to give you notice that you are leaving the ATTUNE Platform or are connecting to a third party service. In addition, ATTUNE will not, and cannot, censor or edit the content of any third party website or service. By using the ATTUNE Platform you expressly relieve ATTUNE from any and all liability arising from your use of any third party website or service. We encourage you to be aware that when you leave the ATTUNE Platform and to read the terms and conditions of each other website that you visit.

Advertising may be presented to you when you use the ATTUNE Platform. You consent to receiving such advertisements. You also acknowledge and agree that ATTUNE is not responsible for any products or services provided by advertisers outside of ATTUNE, its subsidiaries, or its affiliated companies.

XI. Copyright Policy

We take claims of copyright infringement seriously. We will respond to notices of alleged copyright infringement that comply with applicable law. If you believe any materials accessible on or from the ATTUNE Platform infringe your copyrights, you may request removal of those materials (or access to them) from the ATTUNE Platform by submitting written notification to our copyright agent designated below. In accordance with the Online Copyright Infringement Liability Limitation Act of the Digital Millennium Copyright Act (17 U.S.C. § 512) (“DMCA”), the written notice (the “DMCA Notice”) must include substantially the following:

1. Your physical or electronic signature.
2. Identification of the copyrighted work you believe to have been infringed or, if the claim involves multiple works on the ATTUNE Platform, a representative list of such works.
3. Identification of the material you believe to be infringing in a sufficiently precise manner to allow us to locate that material.
4. Adequate information by which we can contact you (including your name, postal address, telephone number, and, if available, email address).
5. A statement that you have a good faith belief that use of the copyrighted material is not authorized by the copyright owner, its agent, or the law.
6. A statement that the information in the written notice is accurate.
7. A statement, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.

Our designated copyright agent to receive DMCA Notices is:

Brennan R. Block

Legal Counsel to ATTUNE, Inc.

BrownWinick Law Firm

666 Grand Avenue, Suite 2000 Ruan Center

Des Moines, IA 50309

(515) 242-2441

brennan.block@brownwinick.com

If you fail to comply with all of the requirements of Section 512(c)(3) of the DMCA, your DMCA Notice may not be effective. Please be aware that if you knowingly materially misrepresent that material or activity on the ATTUNE is infringing your copyright, you may be held liable for damages (including costs and attorneys’ fees) under Section 512(f) of the DMCA.

If you believe that material you posted to the Services was removed or access to it was disabled by mistake or misidentification, or that you have the appropriate authorization from the copyright owner, the copyright owner’s agent, or pursuant to the law, to upload and use any material that you uploaded or used, you may file a counter-notification with ss (a “Counter-Notice”) by submitting written notification to our copyright agent designated above. Pursuant to the DMCA, the Counter-Notice must include substantially the following:

1. Your physical or electronic signature.
2. An identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access disabled.
3. Adequate information by which we can contact you (including your name, postal address, telephone number, and, if available, email address).
4. A statement under penalty of perjury by you that you have a good faith belief that the material identified above was removed or disabled as a result of a mistake or misidentification of the material to be removed or disabled.
5. A statement that you will consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located (or if you reside outside the United States for any judicial district in which the ATTUNE Platform may be found) and that you will accept service from the person (or an agent of that person) who provided the agent designated above with the complaint at issue.

The DMCA allows us to restore the removed content if the party filing the original DMCA Notice does not file a court action against you within ten (10) business days of receiving the copy of your Counter-Notice.

Please be aware that if you knowingly materially misrepresent that material or activity on the ATTUNE Platform was removed or disabled by mistake or misidentification, you may be held liable for damages (including costs and attorneys’ fees) under Section 512(f) of the DMCA.

It is our policy in appropriate circumstances to disable and/or terminate the accounts of Users who are repeat infringers of our Copyright Policy.

XII. Dispute Resolution; Arbitration Agreement

PLEASE READ THIS CAREFULLY AS IT AFFECTS YOUR RIGHTS.

YOU AGREE THAT BY USING THE ATTUNE PLATFORM YOU ARE WAIVING THE RIGHT TO A COURT OR JURY TRIAL OR TO PARTICIPATE IN A CLASS ACTION. YOU AGREE THAT YOU MAY BRING CLAIMS AGAINST ATTUNE ONLY IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, REPRESENTATIVE, OR COLLECTIVE PROCEEDING. ANY ARBITRATION WILL TAKE PLACE ON AN INDIVIDUAL BASIS; CLASS ARBITRATIONS AND CLASS ACTIONS ARE NOT PERMITTED.

YOU AGREE THAT ANY AND ALL CLAIMS AND DISPUTES ARISING FROM OR RELATING IN ANY WAY TO THE SUBJECT MATTER OF THESE TERMS, YOUR USE OF THE ATTUNE PLATFORM OR SERVICES, OR YOUR DEALINGS WITH ATTUNE SHALL BE FINALLY SETTLED AND RESOLVED THROUGH BINDING INDIVIDUAL ARBITRATION AS DESCRIBED IN THIS SECTION. THIS AGREEMENT TO ARBITRATE IS INTENDED TO BE INTERPRETED BROADLY PURSUANT TO THE FEDERAL ARBITRATION ACT. THE ARBITRATION WILL BE GOVERNED BY THE COMMERCIAL ARBITRATION RULES AND THE SUPPLEMENTARY PROCEDURES FOR CONSUMER RELATED DISPUTES OF THE AMERICAN ARBITRATION ASSOCIATION (“AAA”), AS MODIFIED BY THIS SECTION. THE ARBITRATION WILL BE CONDUCTED USING ONE ARBITRATOR WITH SUBSTANTIAL EXPERIENCE IN RESOLVING COMMERCIAL CONTRACT DISPUTES, WHO SHALL BE SELECTED FROM THE APPROPRIATE LIST OF ARBITRATORS IN ACCORDANCE WITH THE ARBITRATION RULES AND PROCEDURES OF ANY ARBITRATION ORGANIZATION OR ARBITRATOR THAT YOU AND ATTUNE AGREE UPON IN WRITING OR THAT IS APPOINTED PURSUANT TO SECTION 5 OF THE FEDERAL ARBITRATION ACT.

FOR ANY CLAIM WHERE THE TOTAL AMOUNT OF THE AWARD SOUGHT IS $15,000 OR LESS YOU MUST ABIDE BY THE FOLLOWING RULES: (A) THE ARBITRATION SHALL BE CONDUCTED SOLELY BASED ON TELEPHONE OR ONLINE APPEARANCES AND/OR WRITTEN SUBMISSIONS; AND (B) THE ARBITRATION SHALL NOT INVOLVE ANY PERSONAL APPEARANCE BY THE PARTIES OR WITNESSES UNLESS OTHERWISE MUTUALLY AGREED BY THE PARTIES. IF THE CLAIM EXCEEDS $15,000, THE RIGHT TO A HEARING WILL BE DETERMINED BY THE AAA RULES, AND THE HEARING (IF ANY) MUST TAKE PLACE IN NEW YORK COUNTY, NEW YORK STATE. THE ARBITRATOR’S RULING IS BINDING AND MAY BE ENTERED AS A JUDGMENT IN ANY COURT OF COMPETENT JURISDICTION, OR APPLICATION MAY BE MADE TO SUCH COURT FOR JUDICIAL ACCEPTANCE OF ANY AWARD AND AN ORDER OF ENFORCEMENT, AS THE CASE MAY BE. IN ANY ARBITRATION PROCEEDING BETWEEN YOU AND ATTUNE IN CONNECTION WITH THESE TERMS, YOUR USE OF THE ATTUNE PLATFORM, OR YOUR DEALINGS WITH ATTUNE, THE PREVAILING PARTY WILL BE ENTITLED TO RECOVER ITS REASONABLE ATTORNEY’S FEES AND COSTS IN SUCH ARBITRATION FROM THE OTHER PARTY.

THERE IS NO JUDGE OR JURY IN ARBITRATION. ARBITRATION PROCEDURES ARE SIMPLER AND MORE LIMITED THAN RULES APPLICABLE IN COURT AND REVIEW BY A COURT IS LIMITED. YOU WILL NOT BE ABLE TO HAVE A COURT OR JURY TRIAL OR PARTICIPATE IN A CLASS ACTION OR CLASS ARBITRATION. YOU UNDERSTAND AND AGREE THAT BY AGREEING TO RESOLVE ANY DISPUTE THROUGH INDIVIDUAL ARBITRATION, YOU ARE WAIVING THE RIGHT TO A COURT OR JURY TRIAL. ANY DISPUTE SHALL BE ARBITRATED ON AN INDIVIDUAL BASIS, AND NOT AS A CLASS ACTION, REPRESENTATIVE ACTION, CLASS ARBITRATION OR ANY SIMILAR PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE THE CLAIMS OF MULTIPLE PARTIES.

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE AGAINST ATTUNE ARISING OUT OF OR RELATING IN ANY WAY TO THESE TERMS, YOUR USE OF THE ATTUNE PLATFORM, OR YOUR DEALINGS WITH ATTUNE MUST BE COMMENCED IN ARBITRATION WITHIN TWO (2) YEARS AFTER THE CAUSE OF ACTION ACCRUES. AFTER THAT TWO (2) YEAR PERIOD, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED. SOME JURISDICTIONS DO NOT ALLOW TIME LIMITATIONS OTHER THAN THOSE SET FORTH IN SUCH STATE’S STATUTE OF LIMITATIONS LAWS. IN SUCH CASES, THE APPLICABLE STATUTE OF LIMITATIONS PROVIDED FOR UNDER THE LAWS OF SUCH STATE SHALL APPLY.

NOTWITHSTANDING ANY PROVISION IN THESE TERMS TO THE CONTRARY, IF THE CLASS-ACTION WAIVER ABOVE IS DEEMED INVALID OR UNENFORCEABLE YOU AGREE THAT YOU SHALL NOT SEEK TO, AND WAIVE ANY RIGHT TO, ARBITRATE CLASS OR COLLECTIVE CLAIMS. IF THE ARBITRATION PROVISION IN THIS SECTION IS FOUND UNENFORCEABLE OR TO NOT APPLY FOR A GIVEN DISPUTE, THEN THE PROCEEDINGS MUST BE BROUGHT EXCLUSIVELY IN THE STATE AND FEDERAL COURTS LOCATED WITHIN NEW YORK COUNTY, NEW YORK STATE, AS APPROPRIATE, AND YOU AGREE TO SUBMIT TO THE PERSONAL JURISDICTION OF EACH OF THESE COURTS FOR THE PURPOSE OF LITIGATING SUCH CLAIMS OR DISPUTES, AND YOU STILL WAIVE YOUR RIGHT TO A JURY TRIAL, WAIVE YOUR RIGHT TO INITIATE OR PROCEED IN A CLASS OR COLLECTIVE ACTION, AND REMAIN BOUND BY ANY AND ALL LIMITATIONS OF LIABILITY AND DAMAGES INCLUDED IN THESE TERMS. THIS ARBITRATION AGREEMENT WILL SURVIVE TERMINATION OF YOUR USE OF THE ATTUNE PLATFORM AND YOUR RELATIONSHIP WITH ATTUNE. THIS ARBITRATION AGREEMENT INVOLVES INTERSTATE COMMERCE, AND, THEREFORE, SHALL BE GOVERNED BY THE FEDERAL ARBITRATION ACT, 9 U.S.C. 1–16 (“FAA”), AND NOT BY STATE LAW.

IF YOU WISH TO OPT OUT OF THE AGREEMENT TO ARBITRATE, WITHIN 30 DAYS OF WHEN YOU FIRST USE THE ATTUNE PLATFORM, OR SUBMIT THROUGH THE ATTUNE PLATFORM A REQUEST FOR INFORMATION, YOU MUST SEND US AN EMAIL WITH THE SUBJECT LINE “REQUEST TO OPT-OUT OF AGREEMENT TO ARBITRATE” TO THE FOLLOWING ADDRESS: privacy@getattune.com.

In the event you opt out of the arbitration provision, you agree to litigate exclusively in the state and federal courts located within New York County, New York State, as appropriate, and you hereby consent and submit to the personal jurisdiction of such courts for the purposes of litigating any such action. These Terms will be governed by the laws of the State of New York, without giving effect to any principles of conflicts of laws.

XIII. Disclaimer of Warranties

WE MAKE NO REPRESENTATIONS OR WARRANTIES WITH RESPECT TO THE ATTUNE PLATFORM, INCLUDING, BUT NOT LIMITED TO, ANY SERVICES, CONTENT, OR ANY PRODUCT OR SERVICE AVAILABLE ON OR PROMOTED THROUGH THE ATTUNE PLATFORM. THE ATTUNE PLATFORM, AND ALL OF THE INFORMATION, PRODUCTS, AND SERVICES MADE AVAILABLE THROUGH THE ATTUNE PLATFORM ARE PROVIDED ON AN “AS IS,” “AS AVAILABLE” BASIS, WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, WE AND OUR AFFILIATES DISCLAIM ANY AND ALL REPRESENTATIONS AND WARRANTIES, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO ANY PORTION OF THE ATTUNE PLATFORM, INCLUDING, BUT NOT LIMITED TO, ANY SERVICES, INFORMATION, PRODUCTS, AND SERVICES MADE AVAILABLE THROUGH THE ATTUNE PLATFORM. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, WE AND OUR AFFILIATES DISCLAIM ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, (A) OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE; (B) ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE; (C) RELATING TO THE SECURITY OF THE ATTUNE PLATFORM; (D) THAT THE CONTENT OF THE ATTUNE PLATFORM IS ACCURATE, COMPLETE, CURRENT, OR RELIABLE; AND (E) THAT ATTUNE PLATFORM WILL OPERATE WITHOUT INTERRUPTION OR ERROR.

ATTUNE DOES NOT ENDORSE, AND IS NOT RESPONSIBLE FOR, STATEMENTS, ADVICE, AND OPINIONS MADE BY ANYONE OTHER THAN AUTHORIZED ATTUNE SPOKESPERSONS. WE DO NOT ENDORSE, AND ARE NOT RESPONSIBLE FOR, ANY STATEMENTS, ADVICE, OR OPINIONS CONTAINED IN USER DATA, THIRD PARTY (SUCH AS A REFERRED SERVICE PROVIDER’S) STATEMENTS, OR ANY OTHER CONTENT PROVIDED BY A THIRD PARTY (SUCH AS A REFERRED SERVICE PROVIDER), AND SUCH STATEMENTS, ADVICE, AND OPINIONS DO NOT IN ANY WAY REFLECT THE STATEMENTS, ADVICE, AND OPINIONS OF ATTUNE. WE DO NOT MAKE ANY REPRESENTATIONS OR WARRANTIES AGAINST THE POSSIBILITY OF DELETION, MISDELIVERY, OR FAILURE TO STORE COMMUNICATIONS, PERSONALIZED SETTINGS, OR OTHER DATA.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES. ACCORDINGLY, SOME OF THE ABOVE DISCLAIMERS OF WARRANTIES MAY NOT APPLY TO YOU.

XIV. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AND WITHOUT LIMITING ANYTHING ELSE IN THESE TERMS OR THE THIRD-PARTY TERMS, OUR ENTIRE LIABILITY, AND YOUR EXCLUSIVE REMEDY, IN ANY WAY ARISING OUT OF YOUR USE OF OR ACCESS TO THE ATTUNE PLATFORM SHALL IN NO EVENT EXCEED AN AMOUNT EQUAL TO THE GREATER OF (A) $50 OR (B) THE AMOUNT, IF ANY, THAT YOU HAVE PAID TO US FOR USE OF OR ACCESS TO THE ATTUNE PLATFORM IN THE SIX (6) MONTHS PRIOR TO THE EVENT GIVING RISE TO OUR LIABILTY.

IN NO EVENT WILL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE ATTUNE PLATFORM OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE ATTUNE PLATFORM.

THE FOREGOING LIMITATIONS WILL APPLY WHETHER SUCH DAMAGES ARISE OUT OF BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE AND REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE OR WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SOME STATES OR JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY, SO SOME OF THE ABOVE LIMITATIONS OF LIABILITY MAY NOT APPLY TO YOU.

1. Indemnification

You agree to defend, indemnify, and hold harmless ATTUNE, its past, present and future affiliates, licensors, advertisers, third party suppliers/vendors, other business partners, and service providers, and its and their respective officers, managers, directors, employees, contractors, agents, licensors, suppliers, successors, insurers and assigns (collectively, the “ATTUNE Indemnified Parties”) from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorney’s fees) (collectively “Losses”) arising out of or relating to, directly or indirectly: (a) your violation or breach of these Terms; or (b) your use of the ATTUNE Platform, including, but not limited to: (i) Losses related to your negligence or misconduct in connection with your use of or access to the ATTUNE Platform; (ii) Losses related to any User Data you contribute to or submit through the ATTUNE Platform, including without limitation information associated with your account; (iii) Losses related to your violation or infringement of any intellectual property, privacy, publicity, confidentiality, proprietary or other rights of any person or entity; (iv) Losses related to your use of the Content ; or (v) Losses related to your violation of applicable laws (collectively, the “Claims”).

You are solely responsible for defending any such Claims, and for payment of any and all Losses resulting from the Claims. ATTUNE shall have the right, in its sole discretion, to select its own legal counsel to defend the ATTUNE Indemnified Parties from any Claims (but by doing so shall not excuse your indemnity obligations) and you shall be solely responsible for the payment of all of ATTUNE’s reasonable attorneys’ fees incurred in connection therewith. You shall notify ATTUNE immediately if you become aware of any actual or potential claims, suits, actions, allegations, or charges that could affect your or ATTUNE’s ability to fully perform their respective duties or to exercise its rights under these Terms. You shall not, without the prior written approval of ATTUNE, settle, dispose or enter into any proposed settlement or resolution of any Claim (whether having been finally adjudicated or otherwise) brought against you, if such settlement or resolution results in any obligation or liability for any of the ATTUNE Indemnified Parties.

XVI. Termination

You agree that ATTUNE, in its sole discretion, may suspend or terminate your account (or any part thereof) of use of the ATTUNE Platform and remove and discard any content within the ATTUNE Platform for any reason, including, but not limited to, lack of use or if ATTUNE believes you have violated or acted inconsistently with the letter or spirit of these Terms. Any suspected fraudulent, abusive, or illegal activity that may be grounds for termination of your use of the ATTUNE Platform may be referred to appropriate law enforcement authorities.

As a matter of security and privacy, any and all access to your account (if any) will automatically be terminated after sixty (60) days of inactivity with respect to your account. Any information provided by you with respect to your account will be kept by ATTUNE in accordance with its Privacy Policy.

You may terminate these terms at any time by closing your account and ceasing all access of the ATTUNE Platform. Further, if you are a Subscribing User, your account or access to the ATTUNE Platform may be terminated in accordance with, or at the direction of the other party to, the applicable Subscription Agreement.

You agree that any termination of your access to the ATTUNE Platform under any provision of these Terms may be effected without prior notice, and acknowledge and agree that ATTUNE may immediately deactivate your account and all related information and files in your account and/or bar any further access to the ATTUNE Platform. Further, you agree that ATTUNE will not be liable to you or any third party for any termination of your access to the ATTUNE Platform.

ATTUNE may also in its sole discretion and at any time discontinue providing the ATTUNE Platform, or any part thereof, with or without notice.

Upon termination or expiration of these Terms for any reason, all rights to the ATTUNE Platform granted by ATTUNE to you will immediately cease to exist and you shall discontinue all use of the ATTUNE Platform.

XVII. User Disputes

You agree that you are solely responsible for your interactions with any other User in connection with your use of the ATTUNE Platform and ATTUNE will have no liability or responsibility with respect thereto. ATTUNE reserves the right, but has no obligation, to become involved in any way with disputes between you and any other User.

XVIII. Severability

If any part of these Terms is determined to be invalid or unenforceable pursuant to applicable law, including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of these Terms shall continue in effect.

XIX. Waiver

No waiver by ATTUNE of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of ATTUNE to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

1. Headings

The section headings and sub-headings contained in the Terms are for convenience only and have no legal or contractual effect.

XXI. Entire Agreement

These Terms, together with any documents and agreements specifically referenced and incorporated herein, constitute the sole and entire agreement between you and ATTUNE regarding the Services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Services.

XXII. Support

If you have any questions or concerns about the ATTUNE Platform, any of our Services, these Terms, or the Third-Party Terms, including to report potential violations of the Terms or Third-Party Terms by others, please email us at privacy@getattune.com.